Privacy Policy

Effective Date: January 11 2025

Jenga Technology Training Institute via Jenga eLearning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, services, and courses.

1. Information We Collect

Personal Information: We may collect information that you provide to us when you register on our website, enroll in our courses, or communicate with us. 

2. How We Use Your Information

We use the information we collect for the following purposes:

1. Course Enrollment and Delivery: To process your enrollment, provide access to course materials, and communicate with you about your course progress and completion.
2. Payment Processing: To process payments for our courses and services securely.
3. Customer Support: To respond to your inquiries, provide technical support, and address any concerns.
4. Marketing and Communication: To send you updates, newsletters, promotional materials, and other information related to our courses and services. You may opt out of receiving marketing communications at any time.
5. Improving Our Services: To analyze how our website and services are used, improve user experience, and develop new offerings.
6. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in delivering our courses and services, such as payment processors, email service providers, and hosting platforms. These providers are required to protect your information and use it only for the purposes specified by us.

2. Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect our rights, property, or safety.

3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

6. Your Rights and Choices

1. Access and Correction: You have the right to access and correct any personal information we hold about you. You can update your information by contacting us at the details provided below.

2. Data Deletion: You may request the deletion of your personal information from our records, subject to any legal obligations that require us to retain certain data.

3. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: Click here to send us an email  Or Call us via +254 112 304 045